NSW Privacy Survey 2020

NSW Privacy Survey 2020

The NSW Privacy Commissioner has published the results of the 2020 survey of NSW community attitudes towards privacy. The results provide a broad and indicative sense of the public’s view of how privacy is regarded in areas such as data breaches by NSW government agencies, citizens’ awareness of their right to access their personal information, where to go to report the misuse of personal information or how to make a privacy complaint.

Key findings of the study include:

* 95% of respondents agreed that it is important that NSW government agencies protect their personal/health information
* 63% of respondents are aware of their right to lodge a complaint or seek a review with an agency if they feel their privacy has been breached
* Knowledge of privacy rights among younger people was lower, with only 37% of under 25 years olds aware of their right to lodge a complaint or seek a review with state government departments
* Regarding breaches or misuse, respondents were most concerned about deliberate hacking of NSW government systems, and least concerned about accidental release of personal information
* Nearly a quarter of respondents were unsure how to access their personal information under privacy laws, or how to report misuse
* 86% of respondents who had lodged a privacy complaint in the past year were happy with the outcome,
* Awareness of the role of the Privacy Commissioner varied across age groups, with those over 55 having the greatest awareness and those under 25 the least.

You can read the full results here.