NSW Health has issued a Policy Directive (PD2020_01) that prescribes requirements for identifying and responding to abuse of older people. This includes the responsibility of NSW Health organisations to develop and implement local protocols and provide staff training.
NSW Health organisations local protocols are to include:
local escalation processes and training requirements for staff
how to escalate matters to the police
how to contact the NSW Ageing and Disability Abuse Helpline
pathways for coordination with other services and agencies.
The PD includes a proposed model of staffing responsibilities along with a sample Action Plan to help guide implementation.
The PD applies to the Ministry of Health, Public Health Units, Local Health Districts, Board Governed Statutory Health Corporations, Chief Executive Governed Statutory Health Corporations, Specialty Network Governed Statutory Health Corporations, Affiliated Health Organisations, NSW Health Pathology, Public Health System Support Division, Cancer Institute, Community Health Centres, NSW Ambulance Service, Public Hospitals.
Chief Executive are required to:
Assign responsibility, personnel and resources to develop local protocols to implement identifying and responding to abuse of older people.
Ensure the NSW Health Policy Directive is communicated to and training is provided for frontline staff.
Report on implementation of the policy to the Ministry of Health.
A full copy of the PD can be found on the NSW Health website.